Rocket Casino Responsible Gaming

Our Commitment to Safer Play

We at CasinoRocket want gaming to remain a form of entertainment, not a source of financial or emotional stress. Our team actively monitors account activity, and our systems are designed to flag patterns that may indicate a player needs extra support. We encourage you to treat your deposits as entertainment spending rather than income, and to never chase losses or borrow money to continue playing.

Our Rocket platform is licensed and regulated by the Anjouan Gaming Commission, Government of the Autonomous Island of Anjouan, Union of Comoros, under Licence No. ALSI-202509073-FI2. We operate under this framework because we want our players to know that fairness, accountability and player protection sit at the core of everything we do.

Age Verification

We only accept players who are at least 18 years old, or the legal age for online gaming in their country of residence, whichever is higher. At Casino Rocket, we take age verification seriously, and we may request identity documents at any stage of your account lifecycle to confirm that you meet this requirement. If we discover that an underage person has accessed an account, we will close that account immediately and void any associated balance.

Restricted Territories

We are unable to offer real-money play or deposits to residents of a number of countries and territories, including American Samoa, Australia, Austria, Bahrain, Belarus, Belgium, Brazil, Bulgaria, Cyprus, Estonia, France, Georgia, Germany, Greece, Iran, Iraq, Japan, Latvia, Lithuania, Malta, Myanmar, the Netherlands, North Korea, Poland, Romania, Russia, Spain, Ukraine, the United Kingdom, the United States and several others listed in our Terms and Conditions. We at CasinoRocket enforce this list strictly as part of our broader commitment to responsible and compliant operations, and players from these locations will not be permitted to deposit or play.

We also want to be transparent about a specific restriction for players from Sweden: in line with local regulatory expectations, we do not allow Swedish residents to receive any bonuses, participate in promotional programmes, access the Bonus Shop, join the VIP Loyalty Club, or exchange comp points. We apply this rule consistently to protect vulnerable markets and to stay aligned with responsible gaming standards in regions with specific player-protection regimes.

Tools We Offer to Help You Stay in Control

We at Rocket Casino want every player to feel empowered to manage their own gaming habits. While our platform is built for enjoyment, we recognise that structure and self-awareness are essential parts of safer play. Below are some of the principles and practices we encourage across our community:

• Set a personal budget before you start playing, and stick to it regardless of wins or losses.
• Treat deposits as entertainment spending, never as a way to recover previous losses.
• Take regular breaks during play sessions, especially during longer gaming periods.
• Avoid playing when you are stressed, upset, or under the influence of alcohol or medication.
• Keep track of time spent playing rather than relying only on your balance.
• Reach out to our support team the moment gaming starts to feel less enjoyable or harder to control.

Our Casino Rocket account system also includes verification checkpoints that help us confirm your identity and monitor account activity responsibly. We may request documents such as passport details, identification cards, proof of residence and statements verifying the source of funds. These checks protect both you and us, ensuring that funds move securely and that accounts are used only by their rightful owners. Managing your account responsibly starts with the Rocket login process, where you can review your account details at any time.

Account Activity and Dormancy

We encourage players to stay mindful of their account status. If an account remains inactive for six consecutive months without any login or logout activity, it obtains Inactive status under our terms, and we may apply a monthly administrative fee while the balance remains positive. We notify players by email when this status changes, and the fee stops once the account is reactivated or the balance reaches zero. We mention this here because staying aware of your account, even during breaks from play, is part of maintaining healthy, mindful engagement with our platform.

Recognising the Signs of Problem Gambling

We at CasinoRocket want you to feel comfortable checking in with yourself periodically. Some signs that gaming may be becoming a problem include:

• Spending more money or time on gaming than originally intended.
• Feeling anxious, irritable or preoccupied when not playing.
• Borrowing money or using funds meant for essential expenses to continue gaming.
• Hiding gaming activity from family members or friends.
• Chasing losses with the hope of winning back money quickly.
• Neglecting work, relationships or responsibilities because of gaming.

If any of these resonate with you, we strongly encourage you to reach out to our Casino Rocket support team. We are here to listen, and we can walk you through the account management options available, including deposit discussions and account closure requests.

Our Account Protection Measures

Our Rocket Casino security framework is also designed with responsible play in mind. We allow only one personal account per player, and we do not permit the use of VPNs to access our platform. If we detect an overlap of IP addresses between two or more accounts, we may confiscate funds and suspend access, and such decisions are treated as final. We apply these measures not only for fairness, but to ensure that no player circumvents the protective limits we have put in place, including withdrawal frequency limits and bonus restrictions.

We also require that deposits come only from payment methods registered in the player's own name. This protects against third-party funding of accounts, which can sometimes mask problematic spending patterns within a household. At Casino Rocket, we see these checks as part of a wider safety net around every account. Players exploring our Rocket bonus offers should also be aware of how these protections apply to promotional funds.

Withdrawal Limits as a Safety Feature

Our standard withdrawal limits are structured on a daily, weekly and monthly basis, and we apply tighter limits for certain jurisdictions, such as Finland, where local responsible gaming standards call for lower thresholds. We at Rocket Casino view these limits not purely as banking controls, but as a natural pacing mechanism that discourages excessive, rapid cash-outs and encourages more measured engagement with our platform.